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Configuring Viewer ID Tracking

In this topic you will learn how to configure the Viewer ID Tracking for a player.

Overview

The Viewer ID Tracking property is used to capture/collect viewerIDs of known users by leveraging Eloqua's cookie tracking.

Requirements

The following requirements are needed for the Viewer ID Tracking:

  • Brightcove Player v7.18.0 or newer

Implement using Players module

To configure the Viewer ID Tracking property, follow these steps:

  1. Open the Players module.
  2. Click the player's name to open its properties.
  3. On the Analytics tab, expand the Viewer ID Tracking accordion.
  4. Toggle Enable Viewer ID Tracking on, then select Eloqua from the Service dropdown.
  5. Enter your Eloqua Base Url (for example, https://secure.p01.eloqua.com).
  6. Enter your Site.
  7. Click Publish Changes.
    Eloqua Viewer ID Tracking configuration

Implement using JSON Editor

To configure the Viewer ID Tracking property in the JSON Editor, follow these steps:

  1. Open the Players module.
  2. Click the player's name to open its properties.
  3. On the Overview tab, expand the JSON Editor accordion.
  4. Edit the JSON Editor object to add the viewer_id_source property.

    Code Sample:

    "viewer_id_source": {
        "source": "eloqua",
        "endpoint": "endpointXYZ",
        "site": "siteXYZ"
    }